Returns and Refunds

We hope you will be delighted and satisfied with every purchase from Systel Printing. If for some reason you are not satisfied with your purchase, we ask that you contact us immediately to make necessary arrangements for its return. You must return the item within 15 days of its receipt to be eligible for a return, exchange (if applicable) or credit.

If you are returning a purchase, please call us at 1.336.808.8000 or e-mail us at production@systelprinting.com , Monday through Friday, 8:00AM - 5:00PM EST. You will be responsible for the return shipping costs; and, we ask that you return the item in the original packaging materials and ship by way of UPS, FedEx or the delivery service used in shipping the item to you.

Items Damaged in Transit

If your package appears damaged-- or if, upon opening it, you find that the item(s) has been damaged, call us immediately at 1.336.808.8000. We will arrange to have it picked up if delivered by UPS. Please do not discard the original packaging materials. You will not be charged for returning a damaged item, and a replacement (if available) will be shipped at no charge to you. If the item is one-of-a-kind, a suitable arrangement will be made when you call.